Here’s Why You Should Commit to Offering Quality Product
“….so that we might keep the Gospel of Grace unadulterated
for you”
-Paul of Tarsus
One of my favorite things in consulting is reminding
individuals, businesses and other organizations of things they already know but
seem to have forgotten. So let me do the same for you dear reader (and for free
too) - THE QUALITY OF YOUR PRODUCT MATTERS.
Product quality is something you have to be fanatical about.
Your product (physical product or service) is to be a good investment for the
people who purchase or consume it. As a rule, every good investment is meant to
appreciate in value not deteriorate.
Smart businesses or business leaders are always thinking of how they can match their products to global standards.
A good container, inviting packaging or irresistible marketing campaign can only go so far.
When people discover that a
product does not do what it claims or do, they will stop using it over time –
same as when a product falls below acceptable standards.
It is simply not possible to fool people for long in this age.
This is a principle that applies to individuals as much as corporate entities. As an individual, you must ensure the work you put up wherever you work and in whatever you do is top notch.
You are also selling yourself by the work you do. You are your first business.
Product quality is one factor that determines the earning power of similar individuals and organizations.
It is a source of competitive advantage for organizations and encourages referrals and word of mouth advertising (The holy grail of advertising). It confers goodwill and a positive reputation.
How good an organization’s product is usually reveals its overriding values or how well aligned it is to the founding values.
It is also an indicator of how much value an organization places on the very people it claims to serve.
Quality products are a result of quality processes.
Usually, a product passes through a number of processes before it is used by the final consumer.
These processes, range from acquiring
raw materials to delivery of final products.
They also differ from one organization to another based on
factors like product type, company size, industry standards and regulations
amidst others.
The one thing they have in common is that they all contribute to the overall quality of the product and the resulting user experience.
Different industries have different methods of keeping track of the quality of their process.
Find out the standard methods in your industry and invest in them.
An organization, or individual, that will be successful must seek to offer the very best to its customers.
Seeing the names of companies on
the Fortune 500 list, I can say that it’s worth the investment.
Author:
Chinonso Ohakwe
Product Manager, Tree Corp NG
hello.ohakwechinonso@gmail.com
0909 113 4000
Beautiful piece from a learned mind... Good one brother..
ReplyDeleteIts very true what you said, nice write up
ReplyDelete